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Can I
return my e-books early?
Due to publisher licensing
agreements, OverDrive Media titles and Mobipocket titles cannot be returned early.
They will automatically be returned at the end of the lending
period. Only Adobe® eBooks may be returned early:
If you are using
Adobe Reader 6
- Open Adobe Reader® and go to
File > My
Bookshelf.
- Locate the cover image of the eBook you wish
to return. Right-click on the cover image and
chose the 'Return to Lender' option.
The 'Document Expiration' dialog box is
displayed.
- In the 'Document Expiration' dialog box,
click option 'Return to Lender'. Note that
clicking option 'OK' will simply close the
dialog box without returning the book.
The eBook is removed from your account and
returned to the library collection.
If you are using
Adobe Reader 7
- Open Adobe Reader® and go to
File >
Digital Editions > My Digital Editions.
- Locate the cover image of the eBook you wish
to return. Right-click on the cover image and
chose the 'Return to Lender' option.
The 'Document Expiration' dialog box is
displayed.
- In the 'Document Expiration' dialog box,
click option 'Return to Lender'. Note that
clicking option 'OK' will simply close the
dialog box without returning the book.
The eBook is removed from your account and
returned to the library collection.
If you are using
Adobe Reader 8 with Adobe Digital Editions
- Open Adobe Digital Editions.
- Select the 'Library View' icon (in the upper
left corner).
The Adobe Digital Editions library is displayed.
- Under the 'Bookshelves' heading, select
'Borrowed'.
- Click the eBook you want to return.
- Click the 'Item Options' arrow (in the upper
left corner of the selected eBook).
- Select 'Return Borrowed Item'.
- Click
'Return' to verify that you want to return the title. The
eBook is removed from your account and returned to the library
collection.
My List FAQ and Disclaimer
1. How many My Lists may I set up?
ANSWER: You may have up to four
separate lists.
2. What are the maximum items each list may have?
ANSWER: Each list can have a maximum
of 100 entries.
3. How long will a list stay in storage?
ANSWER: If a My List list is inactive
(i.e., has not been added to or deleted from in 90 days), the list is purged
from the system. As long as the list is added or subtracted from as indicated,
the file will continue to exist. That is unless there is an outage or failure of
the server housing the My List files.
Disclaimer: When the Server Housing the My Account/My List Data
Goes Down
There are
times, unfortunately, when the online catalog server will undergo a
major disruption of the application. At such times, the application
must be brought back up and its data tables re-built immediately.
When this occurs (This happens a few times a year for us.) not only
does it bring the online catalog down for a couple of hours, but the
net effect to the online library customer is that their My List
log is lost as well as all the data associated with that log.
Because of
this inherent risk, the My List should not be considered as a
long-term storage medium, as the loss of critical log information
makes restoring My List files impossible. HSPLS cannot
restore such data if it gets deleted, unlike other data held in
My Account.
We
encourage online library customers to keep a printout of what they
have stored in their My List, just in case such an accidental
server deletion occurs.
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