VISIT THE LIBRARY

Posted on: May 9, 2021 | Category: Spotlight

Yes! We're Open signWelcome to your neighborhood library! The Hawaii State Public Library System is moving to the next phase of safely reopening our libraries. There will continue to be limited capacity, so we ask our patrons to limit your time so that your neighbors may use the library’s resources. Here’s the latest on our services.

Starting May 10, 2021, forty-seven (47) public libraries will offer limited in-person services. These services include quick browse and borrow, computer access up to two (2) 60-minute sessions per day, wi-fi access, reference assistance, pick up of holds, printer and copier use.

MaxCapFor your health and the safety of others: We are currently limiting the number of people entering our buildings. If we reach maximum capacity, you may be asked to leave so that your neighbors may use the library’s resources. Thank you for keeping your visit as short as possible. We appreciate your cooperation.

MaskFace masks are required and must be worn completely covering the nose and mouth at all times during your visit. Anyone refusing to wear a mask will not be allowed entry or may be asked to leave. Maintain 6-feet physical distancing between individuals not in the same family. Hand sanitizer is available for use. Use self-checkout machines, where available. Restrooms and high-touch surfaces will be cleaned and disinfected periodically during the day.

Phone

New! Quick and Contactless Checkout is available by using the new HSPLS app, which allows patrons to check out materials with their smartphone. Some library  locations also have self-checkout stations.

 


Services:

BooksQuick Browse & Borrow: Quickly browse our shelves, ask reference staff for assistance, pay fines and fees, request and borrow materials, and pick up reserved items. Find a library.

ComputerPublic Computer Access: Use a public computer with Internet access for up to two (2) 60-minute sessions per day. First come, first served, walk in, call or make a reservation online. A valid library card number is required to make a reservation.

WiFiWi-fi Access: All libraries offer free wi-fi zones inside and outside the building during library branch open hours for anyone who needs free access to the Internet on their own device.

PhonePick Time service: Patrons may place holds on materials and schedule a Library Take Out appointment to pick up requested items at your convenience.

Printer

Printer and Copier Use: Copier fees are 20 cents per page for black and white copies, and computer printers are 15 cents per page. Patrons may bring their personal USB external drive to save files.

 


Closed for Renovations: Kahului, Liliha and McCully-Moiliili Public Libraries remain closed for renovation and repair work.

The Hawaii State Library continues to offer Library Take Out only as staff continue to assist with unemployment processes to support our community.


Frequently Asked Questions:


What are the hours of operation?
Since Summer 2020, branch hours have changed. View current branch hours.


Are libraries still closing for cleaning every hour?
No, the 15-minute cleaning period at the end of each hour has been discontinued. Small rural libraries will continue mid-day closures. Restrooms and high-touch surfaces will be cleaned and disinfected periodically during the day.


What safeguards should I address before visiting the library?
Patrons should not visit the library if they are experiencing any of the following COVID-19 symptoms: cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat, or loss of taste and smell. If you have been in close contact with someone confirmed to have COVID-19, you should stay home.


Do I have to wear a mask even if I’m vaccinated?
Yes, the State of Hawaii’s current mandate requires that everyone must wear masks indoors at all times. If you prefer not to wear a mask, you may access HSPLS’s online resources such as ebooks, e-audiobooks, The New York Times Digital Edition, or streaming movies from outside the library.


What if I don’t wear a mask?
Face masks covering the nose and mouth are required at all times during library visits for everyone over the age of 5, except in cases of specific health conditions. Otherwise, anyone refusing to wear a mask will not be allowed entry or will be asked to leave.


Can I visit the library to convert my virtual library card to a physical card and activate full borrowing privileges?
Yes, learn more here.


Has there been a change to fines and fees?
Fines and fees are now applicable and we encourage patrons to renew or return their materials on time. Download our new LibrariesHI app to manage your checkouts.


Are all library services available?
No, not all services are available right now. We continue to phase in reopening of our libraries and currently offer our most essential services such as quick browse and borrowing, access to public computers and wi-fi, reference, copiers and printing. Children’s toys and play areas are currently unavailable.


Will automatic renewal continue?
All eligible items for renewal will be auto renewed up to two times. This means that if an item is NOT on hold for someone else, it will automatically be renewed for you. If an item is on hold for another person, the item WILL NOT be auto renewed. If multiple items are checked out, it is possible that one or more will not auto renew because they have a hold placed on them. Please be sure to review your account online or via the mobile app to review due dates. If you do not want the items you check out to auto renew, please let staff at your favorite library know. They can turn it off for you.


Have programs and classes resumed at the libraries?
Programs and classes inside the library are not being offered during this phase of our reopening. During the summer, branches with outdoor spaces may reintroduce in-person programs for limited audiences. In the meantime, explore our collection of virtual programs including storytimes, craft programs, online challenges, booktalks, book clubs and author visits.


Can I reserve a meeting room at the library?
No, meeting rooms are not available during this phase of reopening.


Can I submit a Passport Application?
Keaau Public and School Library (Hawaii Island) has resumed new passport processing by reservation. The Hawaii State Library’s passport service is currently suspended but will resume this summer.


Are children able to visit the library?
Yes, families and patrons of all ages are welcome to visit. However, keiki must not be left unattended.


Can I still pick up my reserves at the door instead of coming inside the library?
This service may vary depending on staffing at each location. Upon arrival, ask staff for assistance.


Are libraries still quarantining returns?
No, materials that are returned no longer need to be quarantined.


Can I donate books and magazines to the library?
No, donations of books and magazines will not be accepted at this time.


When will all branches be open and offering full services?
Additional services will be offered as part of our ongoing phased reopening. Updates will be posted on our website and social media.