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COVID-19 Update:
To prevent the spread of COVID-19 and protect our workforce and patrons, the Hawaii State Library’s passport service is suspended until further notice.
For life-or-death emergencies that require travel within 3 days, call 1-877-487-2778 or 1-888-874-7793 (TDD/TTY) to apply at the Honolulu Passport Agency.
For routine applications, apply by appointment at the Honolulu Airport Post Office, located at 3595 North Nimitz Highway.
| Processing Time During the COVID-19 Pandemic: | |
|---|---|
| Routine at Acceptance Facility | Significant delays due to COVID-19 |
| Expedited | Suspended |
| Expedited at Honolulu Passport Agency | 3 days for Life-or-death emergencies |
First time applying for a U.S. passport?
We can help. The Hawaii State Public Library System offers passport services at participating libraries. We accept Form DS-11 U.S. Passport Applications only.
Who Should Use the Form DS-11?
Use Form DS-11 if any of the following are applicable:
- You are a first-time applicant.
- Your most recent passport was issued at age 15 or under.
- Your most recent passport was issued more than 15 years ago.
- Your current valid passport is damaged, lost or stolen.
- You had a name change since your last passport was issued, but cannot submit a certified copy of the legal name change document.
Prepare for your visit
You will need five things to make your passport application process go smoothly:
- U.S. Passport Application Form DS-11: Enter your information and print out using the online Form Filler, OR print out a PDF copy of the form and fill out by hand.
Online Fillable Form: APPLICATION FOR A U.S. PASSPORT (DS-11) FORM FILLER
Print single-sided. DO NOT SIGN THE FORM. Cross out any mistakes with a single line and write the correction nearby using BLACK INK. Do not use correction fluid or tape on the application.
- Proof of Citizenship: your certified birth certificate, consular report of birth abroad or naturalization certificate. If you have a previous U.S. passport but you are not eligible to renew it by mail using Form DS-82, bring your most recent undamaged, full-term U.S. passport.
- Valid Photo ID: Hawaii driver’s license, Hawaii state I.D., military I.D. or passport. If you present a temporary driver’s license, a driver’s permit or an out-of-state ID, you must present additional IDs.
- One (1) Passport Photo: 2”x2” color photo with a white background on professional photo paper, taken within 6 months. No glasses, no uniform or headgear. Hawaii State Library do not provide passport photo services.
- Two personal checks or money orders: No cash or debit/credit card payments are accepted.
- Execution fee of $35 per applicant payable to the Director of Finance – State of Hawaii. Multiple execution fees may be combined into one check or money order, e.g., $70 for two, or $105 for three applicants.
- Passport fee payable to the US Department of State. Multiple passport fees may be combined into one check or money order, e.g., $220 for two, or $330 for three adult passport book fees.
Download/print the Passport Application Checklist to ensure that you have all the necessary items before applying for a passport.
Additional Requirements for Minors
Children Under the Age of 16
Children under the age of 16 must follow the above requirements along with the following:
1. Both parents with valid IDs must be present along with the child(ren). If only one (1) parent can appear in person, one of the following is required:
- Birth certificate listing only one parent.
- Death certificate.
- Certified court order of sole legal custody.
- A notarized Statement of Consent (Form DS-3053) signed by the non-present parent accompanied by a copy of the front and back of the non-present parent’s photo ID.
- Statement of Exigent/Special Family Circumstances (Form DS-5525): Completion of this form does not guarantee passport issuance. Use this form only if it is absolutely impossible to obtain Form DS-3053.
If a legal guardian is accompanying the child, a certified court order granting guardianship must be submitted.
2. Proof of Parental Relationship i.e. birth certificate indicating parents’ name(s) must be provided.
Minors Ages 16 and 17
Applicant ages 16 and 17 must appear in person with one parent to show parental awareness. If a parent cannot be present, the minor applicant must have a valid photo ID and present a form of parental awareness such as a signed statement of consent from a parent, or a parent’s check for the passport fee(s).
Lost or Stolen Passport
If your valid passport has been lost or stolen, you must submit “Statement Regarding a Lost or Stolen U.S. Passport Book and/or Card (Form DS-64)” along with “Form DS-11”and apply in person.
Fees
A separate check or money order is required for the execution fee and the passport book/card application fee. The current fees are as follows:
The Execution Fee
Make checks payable to Director of Finance – State of Hawaii
| Execution fee | $35 per applicant |
|---|---|
The Passport Fees
Make checks payable to U.S. Department of State
| Passport Product | Ages 16 & Up | Ages 15 and Under |
|---|---|---|
| Passport Book | $110 | $80 |
| Passport Card | $30 | $15 |
| Expedited Fee | Additional $60 per applicant |
* Pay only one execution fee if applying for both passport book and card at the same time.
* Pay only one expedite fee if expediting both passport book and card at the same time.
* The U.S. Passport Card may only be used for re-entry into the United States at land borders and sea ports-of-entry when traveling from Canada, Mexico, the Caribbean and Bermuda. Passport cards may not be used for air travel.
Processing Time
| Routine | 6-8 Weeks |
|---|---|
| Expedited with Additional $60 | 2-3 Weeks |
| Expedited at Honolulu Passport Agency | 8 Business Days |
Click here to view the latest processing time at the official Department of State website.
Passport Service Hours
Regular walk-in passport service hours for Hawaii State Library are Mon-Fri, 10 am – 1 pm and Sat, 9 am-12 pm.
From February 4 to March 10, 2020, the Hawaii State Library will offer additional passport processing hours on Tuesdays from 10:00 a.m. 4:30 p.m. View/print flyer
The tickets for passport service are given out on a first-come-first-serve basis. Applicants are advised to arrive early, especially during the peak season, from January through April, when the tickets run out really fast.
Oahu
| Hawaii State Library: | Walk-in |
|---|---|
| Monday, Tuesday, Wednesday, Thursday, & Friday | 10:00 a.m. – 1:00 p.m. |
| "Passport Tuesdays" (special hours for 2/4, 2/11, 2/18, 2/25, 3/3, & 3/10) | 10:00 a.m. – 4:30 p.m. |
| Saturday | 9:00 a.m. – 12:00 p.m. |
* Please arrive early enough to ensure that your passport application is accepted.
* Please call (808) 586-3477 for more information.
Hawaii Island
| Keaau Public & School Library: By appointment |
|---|
| • Please call (808) 982-4281 for an appointment |
Other Passport Acceptance Facilities in OAHU
Demand for passport service peaks from late December through May and during school breaks, and it may be necessary to limit the number of applications that we can process during our service hours. To avoid lengthy wait times at the Hawaii State Library, please consider visiting another passport acceptance facility. Click here to view the list of passport acceptance facilities on Oahu.
Need an Urgent Passport Services?
| Call the National Passport Information Center (NPIC) 24/7 at 1-877-487-2778 (1-888-874-7793 TDD/TTY) to make an appointment at the Honolulu Passport Office if traveling within 14 days, or within 4 weeks if destination country requires a visa. An appointment and proof of travel are required. |
Adult Passport Renewal (DS-82)
Adult passport renewal (DS-82) is done by mail. Hawaii State Library is unable to accept DS-82 Renewal Applications. If you qualify to use the DS-82 Renewal by Mail form, please mail it in. Do not come to the library.
You may use Form DS-82 if your most recent passport meets all five of the following requirements:
- Your most recent passport is submitted with your application
- Was issued within the last 15 years
- Was issued when you were age 16 or older
- Is undamaged
- Was issued in your current name, or you are submitting an original or certified copy of your name change document, e.g., marriage certificate, divorce decree, or court order
If you would rather renew your passport in person at the library, you can do so by filling out Form DS-11 and paying the execution fee of $35 in addition to your passport renewal fee(s).
How to Renew Your Adult Passport
Step 1. Fill Out Form DS-82: Enter your information online using the Form Filler, print out single-sided, then sign and date.
RENEWAL APPLICATION (DS-82) FORM FILLER
Or print out a PDF copy of Form DS-82 and fill out by hand using BLACK INK. Cross out any mistakes with a single line and write the correction nearby. Do not use correction fluid or tape on the application.
Step 2. Include your Most Recent U.S. Passport
Step 3. Provide a Photo
Step 4. Include Name Change Documents (if applicable)
Step 5. Include a check or money order payable to U.S. Department of State
The Renewal Passport Fees
| Passport Product | Passport Fees |
|---|---|
| Passport Book | $110 |
| Passport Card | $30 |
| Expedited Fee | Additional $60 per applicant |
* Pay only one expedite fee if expediting both passport book and card at the same time.
Checklist before Mailing in Your Renewal Application
Where to Mail Your Renewal Application
| Routine Service If you live in CA, FL, IL, MN, NY, or TX | Routine Service If you live in any other state or Canada | Expedited Service Additional $60 Fee per applicant |
|---|---|---|
| National Passport Processing Center P.O. Box 640155 Irving, TX 75064-0155 | National Passport Processing Center P.O. Box 90155 Philadelphia, PA 19190-0155 | National Passport Processing Center P.O Box 90955 Philadelphia, PA 19190-0955 |
Have Questions?
Please feel free to call us at (808) 586-3477.
More Information on Passports
For further information, call the NPIC at 1-877-487-2778 or visit State Department’s website, where you can find additional information on: Passport Forms, Passport Requirements, Fee Calculator, Online Passport Status System, Travel Advisories, etc.
