Important Alert #1:  The Hilo Public Library's restrooms, except for those in the Children's Section, are not in service as of Friday, January 11, 2019. No ADA restrooms are available at this time. The estimated time of repair is Wednesday, January 16, 2019.  We apologize for this inconvenience to our Hilo library patrons.

Important Alert #2:  The Kaneohe Public Library will be closed for approximately one month, starting January 2, 2019 for a parking lot improvement project.  The book drop will be closed from 10 a.m. on Monday, December 31, 2018  and remain closed until the library reopens. During the closure, borrowed items may be returned to any public library. Updates on the reopening of the Kaneohe Public Library will be posted on our website. We apologize for this inconvenience to our Kaneohe library users.

Reserve and use a library computer

How do I reserve an Internet computer?

All 50 libraries of the Hawaii State Public Library System provide access to free internet computers for patrons with a valid library card and PIN. Internet computers may be reserved online or used on a walk-in basis.

To reserve a computer online click here. If you are a first time user, you will need to add yourself to our computer reservation system, SAM. If you are a returning user, simply select a library, date, enter your library card number, and click on SUBMIT.

You may reserve one 60-minute internet session per week system-wide, up to one week in advance. You must log on within ten (10) minutes of your start time or your reservation will expire. This will count as your reservation for the week

How long can I use an Internet computer?

Internet sessions are for 60 minutes (one hour). The last session of the day may be shorter than the normal session because of library closing procedures. Some libraries may offer 15 minute express computers. No reservations will be taken for these express computers. Users must have a valid HSPLS library card.

How can I save files when using a library computer?

Files cannot be permanently saved on to the computer’s hard drive, but downloading to a personal storage device like a flash drive or USB drive is allowed. Remember to bring a personal storage device with you. You must save your files before the end of your session. Warning: files downloaded from the Internet may contain viruses. HSPLS is not responsible for any damage to users’ personal portable storage devices, computers and/or files resulting from their use of the computer.

How can I print from a library computer?

Most library computers are connected to printers. A 15¢ per page donation is appreciated to cover the cost of toner and paper. Printing must be completed before the end of your session. Internet users will receive up to three (3) end of session alerts. HSPLS is not responsible for incomplete downloads or printing.

How do I end or lock a session at a library computer in the library?

If you want to end your session early, click on the “End Session” button to allow other customers to use that computer. Be sure to remember to remove any personal storage devices you may have used during your session. If you need to leave the computer for a few minutes during your session, use the “Lock PC” option on the “Personal Session Manager.” This allows you to save your current Internet session if you need to step away from the Internet computer. To unlock the PC, enter your library card number and click “Unlock Workstation.” Note: Your session time will continue to count down while your PC is locked.

How do I know that the work I do on the library’s computer is not viewed by other people?

The computer reservation system that is used by HSPLS, SAM, ensures your privacy while using the library’s computer. When you end your session and log off the internet, SAM deletes all of the sites you have visited. Your printing information will also be deleted.