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Hawaii Digital Navigators
Hawaii Digital Navigators are real people that can help you with technology questions on the phone or in select libraries in person. The goal is to help you get answers to technology questions and learn skills that help use technology and the internet with confidence! This is a pilot project to determine needs and learn how the library can continue to support technology needs.
Hawaii Digital Navigators Hotline
Digital Navigators are available statewide by phone through the Hawaii Digital Navigators Hotline.
If you leave a message, a Navigator will respond to your call as soon as possible.
Hotline Number: 1-808-320-5141
Hotline Hours of Operation
| Monday | 9:00AM-7:00PM |
| Tuesday | 9:00AM-7:00PM |
| Wednesday | 9:00AM-7:00PM |
| Thursday | 9:00AM-7:00PM |
| Friday | 9:00AM-4:00PM |
| Saturday | 9:00AM-1:00PM |
| Sunday | Closed |
Digital Navigators Office Hours (at select libraries)
Digital Navigators will be available in five Oahu libraries to provide in person assistance. They will be available two times a month for 4 hours at a time, except on state holidays. The libraries and schedules are below.
| LIBRARY | AVAILABLE DATES | TIMES |
|---|---|---|
| Kailua Public Library | On the following Saturdays: April 27 May 11 June 1 & 15 | 11:00AM-3:00PM |
| Kaimuki Public Library | On the following Mondays: April 22 May 13 June 10 & 24 | 11:00AM-3:00PM |
| Kapolei Public Library | On the following Wednesdays: May 1 & 15 June 5 & 19 | 11:00AM-3:00PM |
| McCully-Moiliili Public Library | On the following Wednesdays: April 24 May 8 & 22 June 12 & 26 | 11:00AM-3:00PM |
| Pearl City Public Library | On the following Sundays: April 21 May 5 & 19 June 2 & 16 | 11:00AM-3:00PM |
1-on-1 Technology Coaching
Schedule an appointment with a Digital Navigator for some one-on-one coaching.
Frequently Asked Questions (FAQs)
What is a Digital Navigator?
A trained community member who can provide direction and support you with technology and digital literacy needs.
How can I get help from a Digital Navigator?
- Call the Hawaii Digital Navigator Hotline 1-808-320-5141 or
- Visit one of the select libraries during office hours to meet a Digital Navigator in person.
Is the Hawaii Digital Navigators Hotline only via a phone call?
Digital navigators are more than happy to help you via just a phone call, but they can also connect with you via videoconference too.
Can I set-up an appointment with a Digital Navigator?
Yes, you can pre-schedule 1-on-1 sessions with a Digital Navigator to learn about a specific topic or tackle a larger technology challenge/issue.
Schedule an appointment with a Digital Navigator
How is this service being provided?
The Hawaii State Public Library System is supporting this pilot program to not only provide technology support statewide, but also learn how the public library can continue to support the digital literacy skill needs of the community.
