Hawaii Digital Navigators

Hawaii Digital Navigators banner

Hawaii Digital Navigators are real people that can help you with technology questions on the phone or in select libraries in person. The goal is to help you get answers to technology questions and learn skills that help use technology and the internet with confidence! This is a pilot project to determine needs and learn how the library can continue to support technology needs.

Female with headsetHawaii Digital Navigators Hotline

Digital Navigators are available statewide by phone through the Hawaii Digital Navigators Hotline.

If you leave a message, a Navigator will respond to your call as soon as possible.

Hotline Number: 1-808-320-5141

Hotline Hours of Operation

Monday9:00AM-7:00PM
Tuesday9:00AM-7:00PM
Wednesday9:00AM-7:00PM
Thursday9:00AM-7:00PM
Friday9:00AM-4:00PM
Saturday9:00AM-1:00PM
SundayClosed

Hawaii Digital Navigator instructor with groupDigital Navigators Office Hours (at select libraries)

Digital Navigators will be available in five Oahu libraries to provide in person assistance. They will be available two times a month for 4 hours at a time, except on state holidays. The libraries and schedules are below.

LIBRARYAVAILABLE DATESTIMES
Kailua Public LibraryOn the following Saturdays:
April 27
May 11
June 1 & 15
11:00AM-3:00PM
Kaimuki Public LibraryOn the following Mondays:
April 22
May 13
June 10 & 24
11:00AM-3:00PM
Kapolei Public LibraryOn the following Wednesdays:
May 1 & 15
June 5 & 19
11:00AM-3:00PM
McCully-Moiliili Public Library

On the following Wednesdays:
April 24
May 8 & 22
June 12 & 26
11:00AM-3:00PM
Pearl City Public LibraryOn the following Sundays:
April 21
May 5 & 19
June 2 & 16
11:00AM-3:00PM

Male helping another male on a laptop computer 1-on-1 Technology Coaching

Schedule an appointment with a Digital Navigator for some one-on-one coaching.


Frequently Asked Questions (FAQs)


What is a Digital Navigator?

A trained community member who can provide direction and support you with technology and digital literacy needs.

How can I get help from a Digital Navigator?

  • Call the Hawaii Digital Navigator Hotline 1-808-320-5141 or
  • Visit one of the select libraries during office hours to meet a Digital Navigator in person.

Is the Hawaii Digital Navigators Hotline only via a phone call?

Digital navigators are more than happy to help you via just a phone call, but they can also connect with you via videoconference too.

Can I set-up an appointment with a Digital Navigator?

Yes, you can pre-schedule 1-on-1 sessions with a Digital Navigator to learn about a specific topic or tackle a larger technology challenge/issue.

Schedule an appointment with a Digital Navigator

How is this service being provided?

The Hawaii State Public Library System is supporting this pilot program to not only provide technology support statewide, but also learn how the public library can continue to support the digital literacy skill needs of the community.

In State holiday observance of King Kamehameha I Day, all public libraries will be closed on Tuesday, June 11, 2024.

In observance of the Independence Day holiday, all public libraries will be closed on Thursday, July 4, 2024.