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Hawaii Digital Navigators
Hawaii Digital Navigators are real people that can help you with technology questions on the phone or in select libraries in person. The goal is to help you get answers to technology questions and learn skills that help use technology and the internet with confidence! This is a pilot project to determine needs and learn how the library can continue to support technology needs.
Hawaii Digital Navigators Hotline
Digital Navigators are available statewide by phone through the Hawaii Digital Navigators Hotline.
Hotline Number: (808) 320-5141
Hotline Hours of Operation
| Monday | 9:00AM-7:00PM |
| Tuesday | 9:00AM-7:00PM |
| Wednesday | 9:00AM-7:00PM |
| Thursday | 9:00AM-7:00PM |
| Friday | 9:00AM-4:00PM |
| Saturday | 9:00AM-1:00PM |
| Sunday | Closed |
Digital Navigators Office Hours (at select libraries)
Digital Navigators will be available in five Oahu libraries to provide in person assistance. They will be available two times a month for 4 hours at a time, except on state holidays. The libraries and schedules are below.
| LIBRARY | DAY | TIME |
|---|---|---|
| Kailua Public Library | 2nd Saturday of month | 11:00AM-3:00PM |
| 4th Saturday of month | ||
| Kaimuki Public Library | 1st Monday of month | 2:00PM-6:00PM |
| 3rd Monday of month | ||
| Kapolei Public Library | 1st Wednesday of month | 2:00PM-6:00PM |
| 3rd Wednesday of month | ||
| McCully-Moiliili Public Library The library's elevator is currently out of order. A digital navigator will be available on the first floor. | 2nd Thursday of month | 1:00PM-5:00PM |
| 4th Thursday of month | ||
| Pearl City Public Library | 1st Sunday of month | 12:00PM-4:00PM |
| 3rd Sunday of month |
1-on-1 Technology Coaching
Schedule an appointment with a Digital Navigator for some one-on-one coaching.
Frequently Asked Questions (FAQs)
What is a Digital Navigator?
A trained community member who can provide direction and support you with technology and digital literacy needs.
How can I get help from a Digital Navigator?
- Call the Hawaii Digital Navigator Hotline (808) 320-5141 or
- Visit one of the select libraries during office hours to meet a Digital Navigator in person.
Is the Hawaii Digital Navigators Hotline only via a phone call?
Digital navigators are more than happy to help you via just a phone call, but they can also connect with you via videoconference too.
Can I set-up an appointment with a Digital Navigator?
Yes, you can pre-schedule 1-on-1 sessions with a Digital Navigator to learn about a specific topic or tackle a larger technology challenge/issue.
Schedule an appointment with a Digital Navigator
How is this service being provided?
The Hawaii State Public Library System is supporting this pilot program to not only provide technology support statewide, but also learn how the public library can continue to support the digital literacy skill needs of the community.
