Hawaii Digital Navigators

Hawaii Digital Navigators banner

Hawaii Digital Navigators are real people that can help you with technology questions on the phone or in select libraries in person. The goal is to help you get answers to technology questions and learn skills that help use technology and the internet with confidence! This is a pilot project to determine needs and learn how the library can continue to support technology needs.

Female with headsetHawaii Digital Navigators Hotline

Digital Navigators are available statewide by phone through the Hawaii Digital Navigators Hotline.

Hotline Number: 1-808-320-5141

Hotline Hours of Operation

Monday9:00AM-7:00PM
Tuesday9:00AM-7:00PM
Wednesday9:00AM-7:00PM
Thursday9:00AM-7:00PM
Friday9:00AM-4:00PM
Saturday9:00AM-1:00PM
SundayClosed

Hawaii Digital Navigator instructor with groupDigital Navigators Office Hours (at select libraries)

Digital Navigators will be available in five Oahu libraries to provide in person assistance. They will be available two times a month for 4 hours at a time, except on state holidays. The libraries and schedules are below.

LIBRARYDAYTIME
Kailua Public Library2nd Saturday of month11:00AM-3:00PM
4th Saturday of month
Kaimuki Public Library2nd Monday of month11:00AM-3:00PM
4th Monday of month
Kapolei Public Library1st Wednesday of month2:00PM-6:00PM
3rd Wednesday of month
McCully-Moiliili Public Library

2nd Wednesday of month11:00AM-3:00PM
4th Wednesday of month
Pearl City Public Library1st Sunday of month12:00PM-4:00PM
3rd Sunday of month

Male helping another male on a laptop computer 1-on-1 Technology Coaching

Schedule an appointment with a Digital Navigator for some one-on-one coaching.


Frequently Asked Questions (FAQs)


What is a Digital Navigator?

A trained community member who can provide direction and support you with technology and digital literacy needs.

How can I get help from a Digital Navigator?

  • Call the Hawaii Digital Navigator Hotline 1-808-320-5141 or
  • Visit one of the select libraries during office hours to meet a Digital Navigator in person.

Is the Hawaii Digital Navigators Hotline only via a phone call?

Digital navigators are more than happy to help you via just a phone call, but they can also connect with you via videoconference too.

Can I set-up an appointment with a Digital Navigator?

Yes, you can pre-schedule 1-on-1 sessions with a Digital Navigator to learn about a specific topic or tackle a larger technology challenge/issue.

Schedule an appointment with a Digital Navigator

How is this service being provided?

The Hawaii State Public Library System is supporting this pilot program to not only provide technology support statewide, but also learn how the public library can continue to support the digital literacy skill needs of the community.

All public libraries will be closed for the upcoming state holidays:
Tuesday, March 26, for Prince Jonah Kuhio Kalanianaole Day and Friday, March 29, for Good Friday.