Telehealth at Your Public Library

Introduction

Welcome to Telehealth @ Your Library! This pilot project is a partnership between the Hawaiʻi State Public Library System (HSPLS), the Hawaiʻi State Department of Health (DOH), and the Pacific Basin Telehealth Resource Center (PBTRC) to support telehealth connections in our Hawaiʻi communities.

At select HSPLS libraries, you will be able to:

1) Check out a Chromebook and hotspot to take home and connect with your doctor.

2) Get help from a Telehealth Navigator to connect your doctor’s appointment, learn more about technology to connect to your doctor, and find information to help you be healthy.

A red circle with a blue bag with black handles and a laptop and wifi signal. Representing a telehealth tech kit

 

How do I check out a Telehealth Tech Bag?

The following libraries provide Telehealth Tech Bags for Check-out:

HawaiiKauaiMaui CountyOahu
HiloHanapepeHanaKahuku
HonokaaKapaaKiheiKalihi Palama
KeaauKoloaLanaiNanakuli
NaalehuLihueMakawaoWahiawa
North KohalaPrincevilleMolokaiWaialua
PahoaWaimeaWailukuWaianae
Thelma ParkerWaimanalo
Waipahu

If you favorite library is listed, just follow these simple steps:

1) Go to the library’s circulation desk and ask to checkout a Telehealth Tech Bag.
2) Fill out the Telehealth Tech Form.
3) Get a quick lesson on how it works.
4) Keep for 30 days. If you need it longer, then stop by the library to renew.

NOTE: You must be an adult with a valid photo ID and library card. If you are a minor (under 18), you will need a parent or guardian with you to present their valid photo ID and library card.

Red circle with a woman on a laptop and a doctor on a screen above. Represents a telehealth session with a doctor.

 

How do I connect with a Telehealth Navigator at a library near me?

These are the current libraries that have a Telehealth Navigators:

HawaiiMaui County Oahu
HiloKiheiKahuku
PahoaLanaiKalihi - Palama
MolokaiWahiawa
WailukuWaipahu

 

There are two ways to to connect with a Telehealth Navigator:

1. Walk-in: Visit the library during the Telehealth Navigator hours and see if they are available to help you with your telehealth needs.

2. Make an appointment: Call to schedule a time to have a Telehealth Navigator help you connect to an established telehealth appointment with your doctor, learn how to use telehealth, and/or learn more about health resources to support your needs.

NOTE: If you make an appointment to connect with your health care provider, please be sure to:

  • Arrive 10-15 minutes prior to your appointment time
  • Check-in with your provider’s staff to ensure the appointment will take place
  • Have your telehealth appointment information readily available (meeting room ID and/or link to the appointment

 

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ALERT | In holiday observance of Christmas, all public libraries will be closed on Thursday, December 25, 2025.
On Christmas Eve (Wednesday, Dec. 24) all public libraries that normally offer evening hours will close no later than 4 p.m.

ALERT | In holiday observance of New Year's Day, all public libraries will be closed on Thursday, January 1, 2026.
On New Year's Eve (Wednesday, Dec. 31) all public libraries that normally offer evening hours will close no later than 4 p.m.

ALERT | In holiday observance of Martin Luther King, Jr. Day, all public libraries will be closed on Monday, January 19, 2026.

ALERT | In holiday observance of Presidents' Day, all public libraries will be closed from Saturday to Monday, February 14 to 16, 2026.

ALERT | In holiday observance of Prince Jonah Kūhiō Kalaniana‘ole Day, all public libraries will be closed on Thursday, March 26, 2026.