Call, email, or write

We’d love to hear from you.

Call

If you have questions or would like to talk with someone, we’re here to help.
Please call: 808-586-3500 or 1-800-390-3611 (toll-free for neighbor islands)

DayHours
Monday9:00am-4:00pm
Tuesday9:00am-4:00pm
Wednesday9:00am-4:00pm
Thursday9:00am-7:00pm
Friday11:00am-4:00pm
Saturday9:00am-4:00pm
SundayClosed

You can also find branch phone numbers on our Library Branches page.

Email

If you have a question or feedback, please feel free to fill out our Ask a Librarian online form. Your message will be emailed to the best person to answer your question or respond.

Write

If you would like to send us a letter, please address it to:

Hawaii State Public Library System
Office of the State Librarian
44 Merchant Street
Honolulu, Hawaii 96813

Public Records Requests

To request public records under the Uniform Information Practices Act (UIPA), please complete the Request to Access a Government Record form and submit:

      • By email: stlib@librarieshawaii.org 
      • By mail:
        Hawaii State Public Library System, Office of the State Librarian
        44 Merchant Street
        Honolulu HI 96813

When submitting your request, be sure to include the following:

      • Your contact information so we can follow up with you
      • A clear and detailed description of the record(s) you are requesting
      • Your preferred method for receiving the record(s) (e.g., email, mail, or in-person pick-up)

ALERT | In holiday observance of Thanksgiving Day, all public libraries will be closed on Thursday, November 27, 2025.

ALERT | In holiday observance of Christmas Day, all public libraries will be closed on Thursday, December 25, 2025.

ALERT | In holiday observance of New Year's Day, all public libraries will be closed on Thursday, January 1, 2026.

ALERT | Support Hawaiʻi’s communities by donating canned and nonperishable food items at your local public library now through November 14.

ALERT #1 | Scheduled website maintenance will take place on Thursday, November 20, 2025, from 9:00pm to 9:30pm HST.
During this time, some online features may be temporarily unavailable.

ALERT | The Hawai‘i State Library's telephone lines are temporarily down. The Downtown Honolulu location is open for regular public service hours.